What is your refund policy?
All ticket sales are final. Lineups and set times are subject to change without notice, due to circumstances outside our control. If there is a Read More
Archives: FAQs
I bought a ticket but haven’t received any email – When will it be delivered?
There is a delivery delay placed on all of our shows to combat scalping and fraudulent purchases. Tickets will be sent out at least 48 Read More
Is there a box office fee?
For any event with online presale tickets, day of, in person, box office ticket fees will still apply. For specific event pricing check out our Read More
If any event is sold out, will there be tickets at the door?
Possibly. Ticketing is subject to our capacity, and ticket availability changes on a per event basis. The best way to stay in the loop is Read More
How do I purchase tickets?
Tickets can be purchased online for most events and you can find ticket links and check out upcoming shows on our Calendar. Events with presale Read More
If I am fully vaccinated do I still have to wear a mask?
Yes, the City of Oakland currently has a mask mandate when attending indoor events.
COVID-19 Disclaimer:
An inherent risk of exposure to COVID-19 exists in any place where people gather. You assume all risks, hazards, and dangers arising from or relating Read More
COVID-19 Policy:
Per Oakland City Ordinance, all patrons attending indoor events at Crybaby MUST BE FULLY VACCINATED. Patrons are required to show proof of full vaccination, with Read More
Can a recent negative COVID-19 PCR test work as proof of vaccination?
No, we do not accept negative tests. Full vaccination is required to enter Crybaby.
What does fully vaccinated mean?
Full Vaccination/Fully Vaccinated means 14 or more days after completing the entire recommended series of vaccination with a COVID-19 Vaccine. Currently, an individual is considered Read More